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Discussion topic: What is sky onboading

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Avatar for Tinaandeddie101
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This message was authored by: Tinaandeddie101

Message posted on ‎10 Aug 2024 12:40 PM

What is sky onboading

Can't get into sky account saying sky onboading
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎10 Aug 2024 01:04 PM

Re: What is sky onboading

Posted by a Superuser, not a Sky employee. Find out more

I have no idea what that means but is this your account via the MySky app ?

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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎10 Aug 2024 01:17 PM

Re: What is sky onboading

Posted by a Superuser, not a Sky employee. Find out more

@Tinaandeddie101 This has popped up here before, https://helpforum.sky.com/t5/Account-Billing/MySky-account-stuck-at-Onboarding-I-can-t-view-or-edit-...

The advice from the Sky staff here was to call and speak to the ID team.

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