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Discussion topic: What a joke, taken money from my account without permission

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This message was authored by Lol13notbothere This message was authored by: Lol13notbothere

What a joke, taken money from my account without permission

Had enough, keep taking money without my permission cleared my account and put it all to my next bill

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: What a joke, taken money from my account without permission

Posted by a Superuser, not a Sky employee. Find out more

@Lol13notbothere 

Perhaps you'd like to give us the background to this? Have you made an unnecessary manual payment and then the direct debit or continuous card payment has been taken automatically (as it should)? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
This message was authored by GD1 This message was authored by: GD1

Re: What a joke, taken money from my account without permission

Posted by a Superuser, not a Sky employee. Find out more

@Lol13notbothere  In addition to @Daniel0210  reply if you have a recurring payment method in place either card or Direct debit you have authorised Sky to take payments each month. 

 

However it should be noted if you make a manual payment this does not stop automated payments from being taken.  Did you make a manual payment?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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