Wanting to change our deal. We are paying too much. Is there a phone line we could ring

[Nettie62]

Wanting to change our sky package believe we are paying far too much. How can we speak to someone? Been loyal customers over over 20 years

[MarkGoldsmith]

Hi @Nettie62 you will need to phone Sky in order to discuss contract options.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

[Mark39]

Give Sky a call.You may be able to find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

[Daniel0210]

@Nettie62 

Any amending of your package will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.