0

Discussion topic: Waiting for my box

Reply
This message was authored by Ped This message was authored by: Ped

Waiting for my box

  • Waiting for my new box, not paying until it's here
Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Waiting for my box

Posted by a Superuser, not a Sky employee. Find out more

You are only telling other customers here so if you are expecting a response from Sky then  there will not be one.

 

If you do not pay your services will be restricted until you do.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Waiting for my box

Posted by a Superuser, not a Sky employee. Find out more

@Ped wrote:
  • Waiting for my new box, not paying until it's here

Sky will usually credit any period where the services cannot be accessed (from the date of reporting) if asked.

 

Withholding payment puts you in breach of contract and won't get the result you want.

I am just another Sky customer and my views are my own
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Waiting for my box

Posted by a Superuser, not a Sky employee. Find out more

You have also not stated what box you are waiting for. If its a sky stream puck then your subscription doesn't get activated until you either setup the puck or 14 days from the delivery date, so you wouldn't be billed for any services until they have been activated.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion