Waiting for Refund

[xcoolmehdi]

I cancelled my service February. Yet I still continue to get billed. In addition, I am still seeing bills in the future months. I was told that I would be charged on February 15th and then refunded within 3-5 days but not only have I not been refunded but also, I am seeing future deposits scheduled to come out of my bank account.

[caesarome]

@xcoolmehdi 

When you cancelled due to you get an email confirmation of this ?

You will need to call Sky so they can check that your account has been cancelled and to arrange the refund.