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This discussion topic has been answered Discussion topic: Vue Tickets with Sky Cinema, where have they gone?

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This message was authored by: Robothacker

Vue Tickets with Sky Cinema, where have they gone?

I'm trying to find the Vue Cinema ticket offer on both my phone and PC, but I cannot find the offer anywhere. I've read the offer goes to December 2025, but cannot find them.

 

Does anyone still have the offer and if so, where do you find them?

 

I've looked everywhere on the app and website.

 

Thanks


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This message was authored by: mikealanr Answer

Re: Vue Tickets with Sky Cinema, where have they gone?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Robothacker 

 

I have opened the app > gone to VIP and scroll down to the second from bottom I have a "Your Vue tickets for April" tile where the codes are.

 

Have you recently upgraded to cinema etc? There is support information on this article: https://www.sky.com/help/articles/sky-cinema-vue-tickets

 

MikeAlanR

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr Answer

Re: Vue Tickets with Sky Cinema, where have they gone?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Robothacker 

 

I have opened the app > gone to VIP and scroll down to the second from bottom I have a "Your Vue tickets for April" tile where the codes are.

 

Have you recently upgraded to cinema etc? There is support information on this article: https://www.sky.com/help/articles/sky-cinema-vue-tickets

 

MikeAlanR

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: peter-marlow+1966

Re: Vue Tickets with Sky Cinema, where have they gone?

Posted by a Superuser, not a Sky employee. Find out more

I have just opened  the my sky app and yes  the cinema tickets for the Vue are there 

P c marlow
This message was authored by: Jamesy505

Re: Vue Tickets with Sky Cinema, where have they gone?

So it turns out I have two Sky logins, not sure how that happened.

 

Anyways, the Vue tickets only appear on one of the login's and not the other. 

 

Problem solved

This message was authored by: SALFO

Re: Vue Tickets with Sky Cinema, where have they gone?

Click on VIP

Scroll down until you see Rewards For You

Swioe right until you see Your VUE tickets for June.

This message was authored by: MartinDuffois

Re: Vue Tickets with Sky Cinema, where have they gone?

I have the same problem now (June 2025)

 

I use these codes every month, but I can not see them this month.

Has something changed? Thanks!

This message was authored by: MartinDuffois

Vue Cinema Tickets on Sky VIP

Hi everyone,

 

Every month, I use these codes and they are great!

 

Just now I tried to find the codes for June 2025, but I can not see them on the Mysky app.

 

Has something changed, does anyone know?

 

Thank you, in advance!

This message was authored by: caesarome

Re: Vue Cinema Tickets on Sky VIP

Posted by a Superuser, not a Sky employee. Find out more

@MartinDuffois 

The post above yours explains how to locate them now that they have been moved, have you seen it and found them ?

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This message was authored by: Ivan+Wilson

Re: Vue Tickets with Sky Cinema, where have they gone?

I have exactly the same problem and I've checked every section of the VIP area. I've also deleted and reinstalled the app. I've been using the vue codes for quite a while and this is the first time I've had a problem. 

This message was authored by: caesarome

Re: Vue Tickets with Sky Cinema, where have they gone?

Posted by a Superuser, not a Sky employee. Find out more

@Ivan+Wilson 

In the VIP section, scroll down to "Rewards for you" and then scroll these tiles to the left and hopefully you will see it.

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This message was authored by: Ivan+Wilson

Re: Vue Tickets with Sky Cinema, where have they gone?

Apologies, I've found them. I'd just clicked my rewards. There's no indication to swipe, but anyway thanks for your help👍

This message was authored by: Anonymous

Re: Vue Tickets with Sky Cinema, where have they gone?

@MartinDuffois Some people have found them after uninstalling and reinstalling the app to make sure it is the most up to date version.

 

Once they've done that the following steps have helped them locate the tickets, which are there but just well hidden:

 

1. Open the My Sky app and then click on the VIP tab. The star icon will turn solid blue in colour.

 

2. Scroll down to the Rewards For You section.

 

3. Press and hold a finger onto the first tile and then scroll left. The Vue tickets will be the fourth or fifth tile along.

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This message was authored by: MartinDuffy

Re: Vue Tickets with Sky Cinema, where have they gone?

Fantastic - thank you!

This message was authored by: AndyDavis24

Re: Vue Tickets with Sky Cinema, where have they gone?

Thank you - perfect! I can't believe I missed to be honest. horizontal scroll - who'd have thought it. 🙈

This message was authored by: Anonymous

Re: Vue Tickets with Sky Cinema, where have they gone?

@AndyDavis24 Sky putting some direction arrows on the app would have been a big help for sure. 

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