Discussion topic: View and download old bills 2014 - 2022
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Message posted on 30 Nov 2024 06:22 PM
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View and download old bills 2014 - 2022
Hello Sky Team,
I need copies of some old bills for tax reasons, or even a copy of my contracts. I had a subscripton from 2014 - 2022, I can see in my account that there are currently no bills or contracts, available for me to view. Please could someone help? I haven't logged in for 18 months and there is no record of anything for me to download. Thank you so much in advance.
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Message posted on 30 Nov 2024 06:25 PM - last edited: 30 Nov 2024 06:25 PM
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Re: View and download old bills 2014 - 2022
@Wendy631 wrote:Hello Sky Team,
Nope, you're just addressing other customers here.
To access them you'll need to submit a Subject Access Request.
https://www.sky.com/help/forms/customer-information-request
Message posted on 30 Nov 2024 06:26 PM
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Re: View and download old bills 2014 - 2022
@Wendy631 You would have to call Sky to request old bills form that period, be aware though they may not have records going back as far as you require and there may be a charge for the ones they can supply.
Message posted on 30 Nov 2024 06:30 PM
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Re: View and download old bills 2014 - 2022
The Subject Access Request, once submitted, can take up to 28 days to receive a full response. .
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 30 Nov 2024 06:31 PM
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Re: View and download old bills 2014 - 2022
Thank you everyone for your quick replies! I have submitted a request.
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