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Discussion topic: Verification of my code

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This message was authored by ElizaTweddle This message was authored by: ElizaTweddle

Verification of my code

my code you sent me. I would like to take you up on the offer of upgrading to a QBOX AT NO EXTRA CHARGE

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This message was authored by GD1 This message was authored by: GD1

Re: Verification of my code

Posted by a Superuser, not a Sky employee. Find out more

@ElizaTweddle  You're not talking to Sky CS, we are all customers here, if you can't take the offer up online you'll need to call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by caesarome This message was authored by: caesarome

Re: Verification of my code

Posted by a Superuser, not a Sky employee. Find out more

@ElizaTweddle 

As we are customers here you will need to call Sky if it doesn't explain in the email you have been sent what to do to get the upgrade.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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