07 Sep 2023 06:53 PM
my code you sent me. I would like to take you up on the offer of upgrading to a QBOX AT NO EXTRA CHARGE
07 Sep 2023 07:20 PM
Posted by a Superuser, not a Sky employee. Find out more@ElizaTweddle You're not talking to Sky CS, we are all customers here, if you can't take the offer up online you'll need to call.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
07 Sep 2023 07:22 PM
Posted by a Superuser, not a Sky employee. Find out moreAs we are customers here you will need to call Sky if it doesn't explain in the email you have been sent what to do to get the upgrade.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
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