Discussion topic: Upgrading to ultrafast broadband not working

This message was authored by: AB57 · ‎24 Feb 2024

Openreach say ultrafast broadband is now available at my address but when I try to upgrade my existing package it lets me enter all the details and then cuts me off saying - sorry we are encountering technical difficulties. It's said this every day for 4 days now. I can't face waiting in an endless phone queue. Any way of upgrading quickly online?

This message was authored by: caesarome · ‎24 Feb 2024

As you have tried online and it isn't working calling is your only option.

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Discussion topic: Upgrading to ultrafast broadband not working

Upgrading to ultrafast broadband not working

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