Unlinking old account

[Naomifenn]

Hi

i can't seem to unlink my old sky account ,it keeps saying error ,I need to unlink it so I can start up a new one with my new broadband account ?

help ???

[caesarome · Accepted solution]

Have you logged into the old account and removed the email address, if you have and you can't do this then your only option is to call Sky and ask them to unlink it for you.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

[Naomifenn]

Thanks yes done that think I need to ring sky !