Discussion topic: Unlink SkyiD from ex-partners Account

This message was authored by: Skydiver69UK · ‎29 Sep 2025

Hi

I need some help. I have previously been an 'Additional User' on a Sky account with my ex-partner.

I am having issues unlinking my SkyiD from that account to be able to link it to my current partners Sky account, when I try unlinking I get an error message.

The separation was not the cleanest and we are not on talking terms so I am unable to ask her if she can remove me (or even if she is still with Sky).

Is there a way that I can manage to unlink my SkyiD as I only have the one email address?

This message was authored by: SKY1992bf · ‎29 Sep 2025

@Skydiver69UK afaik only the account holder can add/remove users as you have to be logged in with the primary id

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Unlink SkyiD from ex-partners Account

Unlink SkyiD from ex-partners Account

All Replies

Re: Unlink SkyiD from ex-partners Account

Was this discussion not helpful?

Search Sky Community

Start a new discussion