Discussion topic: Unknown admin charge billed to my broadband

This message was authored by: MegA2807 · ‎03 Sep 2024

I've been charged an admin fee on my broadband bill and have absolutely no idea why?

This message was authored by: GD1 · ‎03 Sep 2024

@MegA2807 Have you recently renegotiated a new deal? When this happens there are admin fees and these are mentioned on calls when upgrading.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: MegA2807 · ‎03 Sep 2024

No I haven't spoken to anyone from sky in months, that's why I'm so confused

This message was authored by: caesarome · ‎03 Sep 2024

Have you been sent any emails recently about renewing your contract ?

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This message was authored by: Daniel0210 · ‎03 Sep 2024

@MegA2807

Was it for £10 or multiples of £10 which is the standard admin charge applied?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Unknown admin charge billed to my broadband

Unknown admin charge billed to my broadband

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