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Discussion topic: Unknown admin charge billed to my broadband

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This message was authored by: MegA2807

Message posted on ‎03 Sep 2024 09:54 AM

Unknown admin charge billed to my broadband

I've been charged an admin fee on my broadband bill and have absolutely no idea why? 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎03 Sep 2024 10:02 AM

Re: Unknown admin charge billed to my broadband

Posted by a Superuser, not a Sky employee. Find out more

@MegA2807  Have you recently renegotiated a new deal?  When this happens there are admin fees and these are mentioned on calls when upgrading.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: MegA2807

Message posted on ‎03 Sep 2024 12:15 PM

Re: Unknown admin charge billed to my broadband

No I haven't spoken to anyone from sky in months, that's why I'm so confused

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This message was authored by: caesarome

Message posted on ‎03 Sep 2024 01:35 PM

Re: Unknown admin charge billed to my broadband

Posted by a Superuser, not a Sky employee. Find out more

Have you been sent any emails recently about renewing your contract ?

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This message was authored by: Daniel0210

Message posted on ‎03 Sep 2024 01:40 PM

Re: Unknown admin charge billed to my broadband

Posted by a Superuser, not a Sky employee. Find out more

@MegA2807 

Was it for £10 or multiples of £10 which is the standard admin charge applied? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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