Discussion topic: Unexplained charge

This message was authored by: Ryan+robert+avies · ‎21 Jan 2023

I have an "extra charge" of £115 on my account.

This message was authored by: Daniel0210 · ‎21 Jan 2023

What does your online bill say. Click on any blue down arrow by any amount you aren't sure about.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎21 Jan 2023

If you select it and expand it does it give any more detail as to what this charge could be ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Lisa-P1987 · ‎22 Jan 2023

That sounds like it could be a non return fee for Q equipment.

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Unexplained charge

Unexplained charge

All Replies

Re: Unexplained charge

Re: Unexplained charge

Re: Unexplained charge

Was this discussion not helpful?

Search Sky Community

Start a new discussion