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Discussion topic: 'Unexpected error has occurred' - editing account details.

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This message was authored by Pete45 This message was authored by: Pete45

'Unexpected error has occurred' - editing account details.

I'm trying to change my household email address, because the one listed is tied to my old supplier and dies in a few days, but I get an 'Unexpected error has occurred' message. It let me change my mobile number ok, but not email. Is there any way to do this? I logged out and logged back in, in case it thought I was trying to hijack my own account, but the message still appeared. This is on desktop sky.com page, not an app. I have had to switch off email notifications until this is sorted.

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