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Discussion topic: Unable to reinstate my account
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This message was authored by: Charlee2001
Message posted on 28 Jun 2025 11:45 AM
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Unable to reinstate my account
Hi, I've been trying to reinstate my account, I've already paid off the debt I owe but now it's asking me to set up a payment method. I've tried numerous times but apparently I don't have a valid name. I'm not able to call sky because I'm still cut off. Tried speaking to virtual assistant and that was no help either. Thank you.
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This message was authored by: Charlee2001
Message posted on 28 Jun 2025 11:48 AM
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Re: Unable to reinstate my account
Sorry sorted it now. Managed to do this another way. Thank you.
This message was authored by: twilight+princess
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Jun 2025 06:18 PM
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Re: Unable to reinstate my account
Great to hear all is now sorted.
Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
I don’t work for Sky.
If I have helped then please leave a like.
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