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Discussion topic: Unable to reinstate my account

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This message was authored by: Charlee2001

Unable to reinstate my account

Hi, I've been trying to reinstate my account, I've already paid off the debt I owe but now it's asking me to set up a payment method. I've tried numerous times but apparently I don't have a valid name. I'm not able to call sky because I'm still cut off. Tried speaking to virtual assistant and that was no help either. Thank you.

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This message was authored by: Charlee2001

Re: Unable to reinstate my account

Sorry sorted it now. Managed to do this another way. Thank you.

This message was authored by: twilight+princess

Re: Unable to reinstate my account

Posted by a Superuser, not a Sky employee. Find out more

Great to hear all is now sorted.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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