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Discussion topic: Unable to download bill (system is taking me directly to "print only" option)

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Avatar for AlexMar1
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This message was authored by: AlexMar1

Message posted on ‎14 Oct 2025 05:33 PM

Unable to download bill (system is taking me directly to "print only" option)

How do I download my bills if system is not allowing me to do that? 

Download PDF is automatically changing to "print only" option

Tried few times, no change.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Oct 2025 06:08 PM

Re: Unable to download bill (system is taking me directly to "print only" option)

Posted by a Superuser, not a Sky employee. Find out more

@AlexMar1 

Have you tried using a different web browser ?

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Message posted on ‎22 Oct 2025 09:43 PM

Re: Unable to download bill (system is taking me directly to "print only" option)

Same problem in both Safari & Chrome.

 

Safari -  Failed to load resource: the server responded with a status of 403 https://www.sky.com/sky-pdf-service/from-content

Chrome - POST https://www.sky.com/sky-pdf-service/from-content net::ERR_CONNECTION_CLOSED

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Message posted on ‎23 Oct 2025 07:58 AM

Re: Unable to download bill (system is taking me directly to "print only" option)

Posted by a Superuser, not a Sky employee. Find out more

@gamagu I am getting tge same error suggest you call Sky to report the issue. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Chrisee

Message posted on ‎24 Oct 2025 10:05 AM

Re: Unable to download bill (system is taking me directly to "print only" option)

Posted by a Superuser, not a Sky employee. Find out more

@gamagu it looks like Sky have fixed the issue certainly working for me this morning.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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