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Discussion topic: Unable to access my sky account
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This message was authored by: Bruce15
Message posted on 15 Feb 2025 09:44 AM
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Unable to access my sky account
Hi, when I try to login my username and password are accepted but then I am asked for my postcode. I type this in but then I am asked which type of card I used to make my recent purchase, debit or credit cards! I am a bit confused as I have not made a purchase from Sky, but if I choose either option it goes on to screen asking me for different numbers on the card that I used to buy a Sky Glass..........and I can't get any further.
This has been going on for quite a while now and happens in Mysky and Sky logins.....
Can someone help me?
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Feb 2025 10:05 AM
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Re: Unable to access my sky account
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