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Discussion topic: Trying to update bank details

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This message was authored by Kmcd2 This message was authored by: Kmcd2

Trying to update bank details

Trying to update my direct debit details and it's not working

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Trying to update bank details

Posted by a Superuser, not a Sky employee. Find out more

@Kmcd2  Are you a new (less than two months) or existing long term customer 


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This message was authored by caesarome This message was authored by: caesarome

Re: Trying to update bank details

Posted by a Superuser, not a Sky employee. Find out more

@Kmcd2 

You might have to call but in what way is it not working ?

 

If you are using the app have you tried doing it online here:

 

https://www.sky.com/bill/tv-broadband-talk/change-payment-method

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