Re: Trying to link Old sky ID to Sky Business account
Posted by a Superuser, not a Sky employee. Find out more
@marra234 If you left Sky and then returned after being away for a year then your account will have been closed as you have discovered so you will need to set up a new Sky ID.
If you want to use the same email address then you need to remove it from the old account first as this will then free it up allowing it to be used when setting your new ID up. You can do this by logging into the old account here:
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Did you use the email address as a login on the old account ?
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Re: Trying to link Old sky ID to Sky Business account
Posted by a Superuser, not a Sky employee. Find out more
So you logged into your old Sky ID, you removed the email address by putting another one or somthing else there and you saved the change ?
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