Discussion topic: Trying to book a home move but it says I’m not the primary account holder, and I am

This message was authored by: Mitch18 · ‎17 Aug 2024

I'm logged into my account and trying to book a home move. However, I'm receiving an error message saying I am not the primary account holder, when I am. Anybody had similar issues?

This message was authored by: PandJ2020 · ‎17 Aug 2024

@Mitch18 wrote:
Anybody had similar issues?

Yes, you'll have to call I'm afraid.

I am just another Sky customer and my views are my own even if you don't like the answers

View this Answer within the discussion

This message was authored by: PandJ2020 · ‎17 Aug 2024

@Mitch18 wrote:
Anybody had similar issues?

Yes, you'll have to call I'm afraid.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Iain1974 · ‎15 Oct 2024

Do you have a number to call

This message was authored by: MarkGoldsmith · ‎15 Oct 2024

@Iain1974 wrote:
Do you have a number to call

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

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Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

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This message was authored by: Mark39 · ‎15 Oct 2024

You can find the number to call via the 'need more help' link at the bottom of the page here: https://www.sky.com/help/home

Or 150 if you have a Sky landline or mobile.

Discussion topic: Trying to book a home move but it says I’m not the primary account holder, and I am

Trying to book a home move but it says I’m not the primary account holder, and I am

Re: Trying to book a home move but it says I’m not the primary account holder, and I am

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Re: Trying to book a home move but it says I’m not the primary account holder, and I am

Re: Trying to book a home move but it says I’m not the primary account holder, and I am

Re: Trying to book a home move but it says I’m not the primary account holder, and I am

Re: Trying to book a home move but it says I’m not the primary account holder, and I am

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