Trying to Switch to Sky for Broadband & TV - But used to have a Sky Stream Service

[Haribo22]

Hello there,

I am trying to switch my broadband over to Sky and get TV added for the deal price of £37 a month for 24 months. However, when I try to accept the deal and switch MySky thinks I have a live Sky Stream account from a few years ago and it is asking me to ring a number that doesnt help me.

Can someone provide me with a switching service number so that I can try switching and take advantage of the deal?

I will appreciate any help given.

Thanks

Philip

[caesarome]

@Haribo22 

If you were a previous customer of Sky then make sure you are not signed into that account and that you use a different email address to that you used with that account.

[PandJ2020]

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@Haribo22 wrote:

£37 a month for 24 months.

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Just to note that the price isn't fixed.  It will increase in April 2026 and 2027.

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Can someone provide me with a switching service number so that I can try switching and take advantage of the deal?

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There is no dedicated number - just the customer service number.  Try saying nothing, using a different line or using the 141 prefix to withhold your number.  (And stay silent when the bot asks)