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Discussion topic: Tried FOUR times to order Stream and broadband - crashes at the delivery screen every time

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This message was authored by: Mike+Farne

Message posted on ‎27 Nov 2024 12:29 PM

Tried FOUR times to order Stream and broadband - crashes at the delivery screen every time

The sky assistant is useless.

 

Is there an email address to report website faults?

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This message was authored by: GD1

Message posted on ‎27 Nov 2024 02:31 PM

Re: Tried FOUR times to order Stream and broadband - crashes at the delivery screen every time

Posted by a Superuser, not a Sky employee. Find out more

@Mike+Farne  To place an order call Sky.

 

(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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