This discussion topic has been answered Discussion topic: Trial use of Sky streaming
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Message posted on 30 Nov 2024 12:12 AM
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Message posted on 30 Nov 2024 08:43 AM
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@Tinglis wrote:
Will Sky allow temporary username and password to enable you to yrial Sky streaming before changing from a Sky Q contract?
No that's not possible.
Skys system only allows you to have 1 Sky TV service at an address therefore to order Sky Stream or Sky Glass they are to cancel the Sky Q subscription.
The only option is to cancel Sky Q and order Sky Stream and then within the 31 day cooling off period make the decision if you want to keep Sky stream or switch back to Sky Q. This really needs to be done during the 31 day cooling off period as after that Sky would have requested you said back the Sky Q box, after which if you tried to switch back yoh would lose Sky Stream immediately and have to wait for a Sky engineer to deliver a new Sky Q box back to you.
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Message posted on 30 Nov 2024 08:43 AM
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@Tinglis wrote:
Will Sky allow temporary username and password to enable you to yrial Sky streaming before changing from a Sky Q contract?
No that's not possible.
Skys system only allows you to have 1 Sky TV service at an address therefore to order Sky Stream or Sky Glass they are to cancel the Sky Q subscription.
The only option is to cancel Sky Q and order Sky Stream and then within the 31 day cooling off period make the decision if you want to keep Sky stream or switch back to Sky Q. This really needs to be done during the 31 day cooling off period as after that Sky would have requested you said back the Sky Q box, after which if you tried to switch back yoh would lose Sky Stream immediately and have to wait for a Sky engineer to deliver a new Sky Q box back to you.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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