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Discussion topic: Told that my subscription was cancelled but still haven't recieved email...

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This message was authored by: Upset2025

Message posted on ‎25 Mar 2025 03:46 PM

Told that my subscription was cancelled but still haven't recieved email...

Is there an email that I can send my complaint to? I can only find one about TV programmes not cancelled subscriptions

 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎25 Mar 2025 03:51 PM

Re: Told that my subscription was cancelled but still haven't recieved email...

Posted by a Superuser, not a Sky employee. Find out more

This explains the various ways you can complain: https://www.sky.com/help/articles/how-to-make-a-complaint

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This message was authored by: Daniel0210

Message posted on ‎25 Mar 2025 03:52 PM

Re: Told that my subscription was cancelled but still haven't recieved email...

Posted by a Superuser, not a Sky employee. Find out more

@Upset2025 

How did you cancel and how long ago? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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