This page is restricted error when trying to access Bills page

[r1ck]

I need to access Bills & Payments but the website says "This page is restricted"

[MightyQuinn]

Hi @r1ck   I have just tried mine and there is no problem. I would try browsing Incognito/InPrivate or clear your history and/or cookies.

[r1ck]

Thanks but I've already tried that, and I've actually had this issue for a while now - I've never actually been able to view my Bills online

[MightyQuinn]

Hi @r1ck   Then I'm afraid that only Sky can help you.

[r1ck]

Thanks, I've seen in other forum posts that Sky have reached out to other customers with the same issue (seems like a widespread problem), so I'm waiting for them to reach out 🙂

[MightyQuinn]

Hi @r1ck   Okay, escalated 😀

[Greenfingers001]

Thanks for escalating this. We’ve sent @r1ck an invite to chat.

[ARG]

I have the same problem

[caesarome]

@ARG 

Are you new to Sky so can't access your bills, if so have you tried linking your account:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account