The home move team put the wrong Flat number on my account.

[Tank69]

I recently moved home to another Flat and would like to keep my account with Sky. After numerous mistakes and wrong information. Sky finally managed to set up my broadband at my new flat but I still have no TV option as my router never arrived, and now I know why, firstly they sent it too early and it got here days before I even moved and I now found out by checking online that they even sent it to the wrong Flat number. So I have had to re-order the 4.2 Sky Router and now realise that because the flat number is wrong it is going to go to the wrong place/flat.......Again !!?? There is no option on the my sky app or online to correct your address, so what do I do now. The router will be delivered in the next 24 - 48 hours and they will think I am stealing them when I tell them I never got it again. Also DPD do not allow you to leave in a safe place or change the delivery address as that is controlled by the sender. This home move has been a absolute disaster from the start and once again I will have to go on the phone and spend hours trying to fix it. A simple clarification the delivery address would have fixed this but the sky advisor never asked only for my password and name. Please can someone advise me what to do.

[GD1]

@Tank69  You'll need to call Sky again.