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Discussion topic: Thank you from Derek sky customer since 2006

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This message was authored by: Dobber1234

Thank you from Derek sky customer since 2006

Hello there Derek here I am a sky customer since 2006 and I absolutely love the service that sky provides which is outstanding. Sky Q is the best product ever to be launched on the television market in my opinion the ability to record programs Fast forward and rewind adverts et cetera with 2nd to none. in my opinion a rethink of the sky TV strategy beyond 2030 needs to be considered while I understand the merits of switching to broadband only television services there are quite a number of drawbacks. During a recent review of the sky glass product there are a few reasons why I personally Would have to consider leaving sky Ireland if the option for TV services was via broadband only. Number one of these is as stated in the beginning sky class does not allow you to pause record or rewind your TV programs currently like sky Q does so in my opinion it is imperative that sky Q is kept on the market for as long as possible. The second reason why I object to broadband only TV services is that throughout this country there are areas particularly in my own county of Clare where the quality of the broadband is quite poor and as a result if there was a broadband only option for TV viewing and my Internet went down. I am I'm sure many other others would not be happy with this. As a customer that has been with you almost 20 years and value the services that you provide I urge you most strongly to reconsider this decision to go to broadband only TV services after 2030. Not withstanding these issues that I have laid out let me again say how extremely happy I am with the service that sky provides me as a customer and I'm sure I am valued. But failure to take on board the points which I have raised will result in me having to take my business elsewhere within the next couple of years

 

please consider all that I have said very carefully

 

your sincerely and gratefully Derek sky customer since 2006

 

 

Moderator notes: Removed personal info

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This message was authored by: PandJ2020

Re: Thank you from Derek sky customer since 2006

Posted by a Superuser, not a Sky employee. Find out more

@Dobber1234 wrote:

please consider all that I have said very carefully

 


Derek, you've posted this several times...  You are only telling other customers here and nothing has changed since you last posted.

I am just another Sky customer and my views are my own even if you don't like the answers
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