Tesco £15 voucher - Cant access sky rewards and extra's due to error message

[Rbcuk]

Hi

I've Been given a £15 tesco voucher, however i cant access the rewards and extra's to use this voucher, as i keep getting the whoops, there's been an error message, since wednesday, ive tried the online Bot chat to put me through to the correct team regarding this but doesnt do anything and back to square one

Any help would be appriciated

[caesarome]

@Rbcuk 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this, so if the bubble hasn't appeared by 7pm it will be tomorrow that they will contact you by it:

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thanks for escalating this. We’ve sent Rbcuk  an invite to chat.