Posted by a Superuser, not a Sky employee. Find out more
@Surjio wrote: I want to end my contract due to a price increase and ive found a cheaper provider
@Surjio You can't cancel tv subscription due to the increase
but you can cancel broadband within 31 days of receiving the notification information on how to do so is contained within the notification communication
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Sky tried to charge me £43.50 early termination fee, I phoned them and gave dates and of the email recceived and also the text converstion that stated I could leave.
The agent stated I should'nt of got that email or be told that which is strange, but anyway charges are dropped.
