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This discussion topic has been answered Discussion topic: Tel call from Sky re a new Sky card because Sky is sending cards to everyone. Asking for informatio.

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This message was authored by: Chaz24

Tel call from Sky re a new Sky card because Sky is sending cards to everyone. Asking for informatio.

Caller advising that Sky is sending a new Sky card due to a Sky network problem.

advises no cost, request, details for address and then password. Advised caller would contact Sky myself to confirm.


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This message was authored by: Anonymous Answer

Re: Tel call from Sky re a new Sky card because Sky is sending cards to everyone. Asking for informa

I hope you didn't give out any information? I would ring Sky straight away if you have to change those details asap or if you didn't give information out to ask Sky if they have called you.

 

It sounds to me like it was a scammer trying to get your information. 

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This message was authored by: Anonymous Answer

Re: Tel call from Sky re a new Sky card because Sky is sending cards to everyone. Asking for informa

I hope you didn't give out any information? I would ring Sky straight away if you have to change those details asap or if you didn't give information out to ask Sky if they have called you.

 

It sounds to me like it was a scammer trying to get your information. 

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This message was authored by: caesarome

Re: Tel call from Sky re a new Sky card because Sky is sending cards to everyone. Asking for informa

Posted by a Superuser, not a Sky employee. Find out more

@Chaz24 

I'm with @Anonymous on this, if the call is out of the blue then there is a high chance it wasn't from Sky so should you receive anymore give them a wrong password to see what happens, either that or just hang up.

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This message was authored by: TimmyBGood

Re: Tel call from Sky re a new Sky card because Sky is sending cards to everyone. Asking for informa

Posted by a Superuser, not a Sky employee. Find out more

@Chaz24 

 

https://www.sky.com/help/articles/account-takeover 

 

Note in particular the advice on receiving an unexpected delivery.

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