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This discussion topic has been answered Discussion topic: Taking money out of my account

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This message was authored by: Bubbles13

Taking money out of my account

Hi my name is Samantha you've been taking money out of my account when I've already paid for my phone and I cancelled it over the phone 


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This message was authored by: caesarome Answer

Re: Taking money out of my account

Posted by a Superuser, not a Sky employee. Find out more

@Bubbles13 

Did you cancel the phone within within 31 days of receiving it because if so what will have been your first bill will have been created during this time which will need to be paid before the overpayment is then refunded to you.

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This message was authored by: Bubbles13

Re: Taking money out of my account

Your taking money out of my account

This message was authored by: Daniel0210

Re: Taking money out of my account

Posted by a Superuser, not a Sky employee. Find out more

@Bubbles13 

No we aren't.nwe are fellow customers here. Have you made an unnecessary manual payment? 


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This message was authored by: caesarome Answer

Re: Taking money out of my account

Posted by a Superuser, not a Sky employee. Find out more

@Bubbles13 

Did you cancel the phone within within 31 days of receiving it because if so what will have been your first bill will have been created during this time which will need to be paid before the overpayment is then refunded to you.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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