Discussion topic: Switch to social tariff part way through contract
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Message posted on 15 Aug 2025 09:40 AM
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Switch to social tariff part way through contract
Is it possible to switch to a social tariff part way through the minimum contract term? Don't currently qualify but likely to within 6 to 12 months (due to pension credit)
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Message posted on 15 Aug 2025 10:20 AM
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Re: Switch to social tariff part way through contract
You should be able to:
https://www.sky.com/help/articles/sky-social-tariff
As the only qualification is you have to be a current Sky Broadband customer.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 15 Aug 2025 10:25 AM
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Re: Switch to social tariff part way through contract
This link explains the process if you become eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number.
Sky Broadband Basics costs £20 a month for 24 months. It includes:
Full Fibre: Sky Full Fibre 75 or 150; or
Part Fibre: Sky Broadband Superfast 35 or 80; or
Copper: Sky Broadband Essential Plus, if fibre broadband isn’t available where you live.
and; the Sky Talk Pay As You Go tariff (ie: all calls are chargeable).
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
The linked Sky mobile deal is only for 12 months.
Once you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The broadband part of the social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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