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Discussion topic: Switch refund

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This message was authored by Robert+ob38 This message was authored by: Robert+ob38

Switch refund

I have switched from bt internet to sky... I had to pay a £200 early end of contract to bt to which Sky have said they have credited to my sky account.. can anyone tell me how this is credited as I have has the last 2 months payments from sky taken out of my bank.. thanks

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Switch refund

Posted by a Superuser, not a Sky employee. Find out more

When it's credited your bills will reduce (potentially to £0) until used.

 

You may need to call Sky to confirm again...  they will credit a maximum of £100.

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Switch refund

Posted by a Superuser, not a Sky employee. Find out more

@Robert+ob38 

This link explains the process

https://www.sky.com/help/articles/switching-credit-offer 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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