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This discussion topic has been answered Discussion topic: Suspicious Email - Repayment of Credit Balance
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Sep 2025 05:24 PM
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Re: Suspicious Email - Repayment of Credit Balance
Have you ever left Sky in the past and then returned after being away for a year or longer because if so this might relate to an old closed account.
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This message was authored by: Corvus94
Message posted on 12 Sep 2025 06:37 PM
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Re: Suspicious Email - Repayment of Credit Balance
For the sake of anyone else who comes looking at the thread.
Rang the sky call center and they confirmed I was due a refund and it was something to do with when I moved from Sky Q to Sky glass.
Also, don't bother speaking with anyone in a Sky shoo, he said delete the email and forget about it. Glad I called the call center.
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