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This discussion topic has been answered Discussion topic: Suspicious Email - Repayment of Credit Balance

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This message was authored by: caesarome

Re: Suspicious Email - Repayment of Credit Balance

Posted by a Superuser, not a Sky employee. Find out more

@Corvus94 

Have you ever left Sky in the past and then returned after being away for a year or longer because if so this might relate to an old closed account.

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This message was authored by: DeltaC

Re: Suspicious Email - Repayment of Credit Balance

I phoned Sky on their customer service number and they confirmed... so should be ok. [removed]

 

Moderator Actions: Removed phone number

 

This message was authored by: Corvus94

Re: Suspicious Email - Repayment of Credit Balance

For the sake of anyone else who comes looking at the thread.

 

Rang the sky call center and they confirmed I was due a refund and it was something to do with when I moved from Sky Q to Sky glass.

 

Also, don't bother speaking with anyone in a Sky shoo, he said delete the email and forget about it.  Glad I called the call center.

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