This discussion topic has been answered Discussion topic: Suspicious Email - Repayment of Credit Balance
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Message posted on 12 Sep 2025 05:24 PM
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Re: Suspicious Email - Repayment of Credit Balance
Have you ever left Sky in the past and then returned after being away for a year or longer because if so this might relate to an old closed account.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on
12 Sep 2025
05:47 PM
- last edited:
15 Sep 2025
09:38 AM
by
SpaceSparkie
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Re: Suspicious Email - Repayment of Credit Balance
I phoned Sky on their customer service number and they confirmed... so should be ok. [removed]
Moderator Actions: Removed phone number
Message posted on 12 Sep 2025 06:37 PM
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Re: Suspicious Email - Repayment of Credit Balance
For the sake of anyone else who comes looking at the thread.
Rang the sky call center and they confirmed I was due a refund and it was something to do with when I moved from Sky Q to Sky glass.
Also, don't bother speaking with anyone in a Sky shoo, he said delete the email and forget about it. Glad I called the call center.
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