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[Mandyabm]

Please help? I’d like to remove sky cinema from my bill.

[GD1]

@Mandyabm  Your post has been moved from the email forum as you're not emailing Sky via that route, it is intended for Sky/Yahoo email issues.

You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.

[Daniel0210]

@Mandyabm 

When you contact Sky you'll need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove it. Also make sure cancellation of Cinema doesn’t cancel another discount.