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Discussion topic: Still Haven’t received Sky compensation

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎10 Feb 2025 06:12 PM

Re: Still Haven’t received Sky compensation

Posted by a Superuser, not a Sky employee. Find out more

@CazzieBee  If you want we can ask the messaging team to contact you via the forum to try and get this resolved 

 

let us know if you want to go down this route 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: CazzieBee

Message posted on ‎10 Feb 2025 06:17 PM

Re: Still Haven’t received Sky compensation

I can't until Thursday as Sky have set yet anouther 5 day wait for a refund and they can't do anything while that is in motion. For the fourth time.

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This message was authored by: SKY1992bf

Message posted on ‎10 Feb 2025 06:20 PM

Re: Still Haven’t received Sky compensation

Posted by a Superuser, not a Sky employee. Find out more
@CazzieBee wrote:

I can't until Thursday as Sky have set yet anouther 5 day wait for a refund and they can't do anything while that is in motion. For the fourth time.

@CazzieBee ok if you don't get it by Friday post back and we'll get you some help via the forum 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎10 Feb 2025 06:31 PM

Re: Still Haven’t received Sky compensation

Posted by a Superuser, not a Sky employee. Find out more
@CazzieBee wrote:

No, I didn't miss anything. all I'm saying is the advice given on here isn't actually happening in reality.

They tell me they have what they need to refund me but never do.

In reality it is happening in the vast majority of cases. 

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