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Discussion topic: Speaking to real people on Sky

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Avatar for LesUK1
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This message was authored by: LesUK1

Message posted on ‎11 Nov 2025 09:06 AM

Speaking to real people on Sky

How do I speak to a real person at Sky? I have a problem that is not listed anywhere and I just keep getting robots.

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎11 Nov 2025 09:29 AM

Re: Speaking to real people on Sky

Posted by a Superuser, not a Sky employee. Find out more

What is the issue you are trying to sort?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎11 Nov 2025 10:22 AM

Re: Speaking to real people on Sky

Posted by a Superuser, not a Sky employee. Find out more

@LesUK1 
If you really need to call Sky (and we can't help you) remember that calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.



▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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