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Discussion topic: Social tariff - disabled, low income on benefit

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This message was authored by amit45 This message was authored by: amit45

Social tariff - disabled, low income on benefit

Social tariff - disabled, low income on benefit

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Social tariff - disabled, low income on benefit

Posted by a Superuser, not a Sky employee. Find out more

@amit45 
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff

The Sky account holder
needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.

Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by bdeflorence This message was authored by: bdeflorence

Re: Social tariff - disabled, low income on benefit

I do not think that's good enough. BT offers a fibre plan for those eligible at £29.99 a month, and I'm very tempted by it.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Social tariff - disabled, low income on benefit

Posted by a Superuser, not a Sky employee. Find out more

@bdeflorence 

Okay. If you don't feel the Sky social tariff is value for money then you don't have to subscribe to it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Social tariff - disabled, low income on benefit

Posted by a Superuser, not a Sky employee. Find out more

@bdeflorence  Feel free to go to whoever you feel offers the best price.  There isn't much we, as fellow customers, can do for you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by xenon81 This message was authored by: xenon81

Re: Social tariff - disabled, low income on benefit


@bdeflorence wrote:

I do not think that's good enough. BT offers a fibre plan for those eligible at £29.99 a month, and I'm very tempted by it.


Sky's Social Tariff is £20 a month but if you're happy to pay £9.99 more go ahead. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Social tariff - disabled, low income on benefit

Posted by a Superuser, not a Sky employee. Find out more

@bdeflorence 

And if I remember correctly an isp offering the social tariff is voluntary. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Kam55 This message was authored by: Kam55

Re: Social tariff - disabled, low income on benefit

Hi , am I on the  social tariff, because I'm on a very low income, universal Cradit. 

This message was authored by caesarome This message was authored by: caesarome

Re: Social tariff - disabled, low income on benefit

Posted by a Superuser, not a Sky employee. Find out more

@Kam55 wrote:

am I on the  social tariff, 


@Kam55 

Unless you applied to be on it by talking to Sky then you will not be on it so do have a read through this link by calling Sky:

 

https://www.sky.com/help/articles/sky-social-tariff

 

Have your national insurance number to hand.

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This message was authored by Michael+Edward This message was authored by: Michael+Edward

Re: Social tariff - disabled, low income on benefit

Can I get social  tariff deal

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Social tariff - disabled, low income on benefit

Posted by a Superuser, not a Sky employee. Find out more

@Michael+Edward 

This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff

The Sky account holder
needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.

Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
The linked Sky mobile deal is only for 12 months.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The broadband part of the social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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