Discussion topic: Social tariff - disabled, low income on benefit
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Message posted on 24 Dec 2024 12:13 PM
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Social tariff - disabled, low income on benefit
Social tariff - disabled, low income on benefit
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Message posted on 24 Dec 2024 12:14 PM
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Re: Social tariff - disabled, low income on benefit
@amit45
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Jan 2025 07:39 PM
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Re: Social tariff - disabled, low income on benefit
I do not think that's good enough. BT offers a fibre plan for those eligible at £29.99 a month, and I'm very tempted by it.
Message posted on 06 Jan 2025 07:42 PM
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Re: Social tariff - disabled, low income on benefit
Okay. If you don't feel the Sky social tariff is value for money then you don't have to subscribe to it.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Jan 2025 07:49 PM
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Re: Social tariff - disabled, low income on benefit
@bdeflorence Feel free to go to whoever you feel offers the best price. There isn't much we, as fellow customers, can do for you.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 06 Jan 2025 08:21 PM
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Re: Social tariff - disabled, low income on benefit
@bdeflorence wrote:I do not think that's good enough. BT offers a fibre plan for those eligible at £29.99 a month, and I'm very tempted by it.
Sky's Social Tariff is £20 a month but if you're happy to pay £9.99 more go ahead.
Message posted on 06 Jan 2025 08:36 PM
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Re: Social tariff - disabled, low income on benefit
And if I remember correctly an isp offering the social tariff is voluntary.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 15 Jan 2025 10:12 PM
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Re: Social tariff - disabled, low income on benefit
Hi , am I on the social tariff, because I'm on a very low income, universal Cradit.
Message posted on 15 Jan 2025 10:33 PM
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Re: Social tariff - disabled, low income on benefit
@Kam55 wrote:
am I on the social tariff,
Unless you applied to be on it by talking to Sky then you will not be on it so do have a read through this link by calling Sky:
https://www.sky.com/help/articles/sky-social-tariff
Have your national insurance number to hand.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Jan 2025 01:39 PM
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Re: Social tariff - disabled, low income on benefit
Can I get social tariff deal
Message posted on 19 Jan 2025 01:40 PM
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Re: Social tariff - disabled, low income on benefit
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
The linked Sky mobile deal is only for 12 months.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The broadband part of the social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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