Sky wont let me cancel

[Stevekjdscijfc]

This is my third call to sky. I have been on hold for 30 min. I am trying to cancel my subscripotion. The sewcond call on Thursday last week said they would get the first person I spoke with to call me back. I am phoning again today. Can someone please help me?

[GD1]

@Stevekjdscijfc  This is a customer helps c ustomer community, cancellation request can't be made here, ypu will need to persist in  calling

[Daniel0210]

@Stevekjdscijfc 
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

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To cancel Broadband/Talk you need to contact Sky and give the required notice of 14 days, but if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

[Adam9]

That's not true they give you bull **bleep** reasons and lies about callbacks 3 so far they've failed to phone back I've just chargebacked my direct direct and cancelled it been with them for 7 years out of contract theory just keep telling me there's an error on my account they can't cancel it but still like to debit my account