25 Mar 2023 03:22 PM
Hi , when I enter sky vip competitions on all sports ones and events activities etc it puts an old out of date email address in and I have to re enter and correct it but on my account it shows correct email address how do I get old one removed as not sure where sky is getting this information from ?
25 Mar 2023 04:30 PM
Posted by a Superuser, not a Sky employee. Find out moreYour email address might be shown twice on your account page here (user email and household account) so are they both correct:
https://www.sky.com/myaccount/my-details
Also make sure "Send communications to my Sky ID email" is turned On.
25 Mar 2023 06:51 PM
Thank you , I've checked and both emails correct and send communications also turned on so still baffled
20 Mar 2024 08:47 AM
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