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Discussion topic: Sky took over £93.00 when my broadband contract is for £21.00 p/month

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This message was authored by: alhat

Message posted on ‎17 Dec 2025 07:22 AM

Sky took over £93.00 when my broadband contract is for £21.00 p/month

Tried to rais the issue with Sky, but online chat says it does not understand.

 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎17 Dec 2025 07:30 AM

Re: Sky took over £93.00 when my broadband contract is for £21.00 p/month

Posted by a Superuser, not a Sky employee. Find out more

@alhat 

Have you compared this bill to a previous bill? If so what does the breakdown of your bill suggest this extra amount is for? 

The most likely reasons are a discount expiring or you'd made non inclusive landline calls. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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