22 Mar 2024 04:45 PM
I took out sky stream including netflix and sky sports for 18 months while an offer was on. It says on my account the offer is valid until 22/6/25 so why has the price increased ?
22 Mar 2024 04:46 PM - last edited: 22 Mar 2024 04:49 PM
Posted by a Superuser, not a Sky employee. Find out moreSky rarely do fixed price contracts. Your discount is fixed but the underlying price of your Sky products isn't and can increase on 1 April annually.
Edited for clarity.
22 Mar 2024 04:48 PM
Posted by a Superuser, not a Sky employee. Find out more@Tich2 Prices can still increase during a minimum term period
prices aren't fixed, it's the discounts off list price that are
you should still receive the same level of discount for the duration
22 Mar 2024 04:49 PM
Posted by a Superuser, not a Sky employee. Find out moreBecause it's not a fixed price contract, what is fixed is the discount value you are getting per pack.
The Sky annual price rise happens every April and applies to the list price, but your discount remains the same for your contract.
for example if you have Sky sports and the list price has increased from £25/month t £28/month and your in-contract discount is £5/month then the amount you pay would increase from £20/month to £23/month
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22 Mar 2024 04:54 PM
Posted by a Superuser, not a Sky employee. Find out moreThe offer you got so for example a 25% discount still applies as it is the price prior to this that is increasing.
22 Mar 2024 04:55 PM
Thanks everyone, that explains a lot
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