Sky rewards not working for a voucher

[caesarome]

Haven't received the voucher, given that this week is a short week due to the Easter holiday's if you were told it would be sent by the end of the week you might have to wait until next week.

[Twopants68]

Still not received this voucher

[Twopants68]

Still not heard from Sky regarding my voucher

[Mark39]

---

@Twopants68 wrote:

Still not heard from Sky regarding my voucher

---

You might want to chase it up with Sky.

[Stachia]

Hiya 

I was given a £15.00 Tesco gift card from sky as a apology  due to a advisor given me incorrect information about my tv services .  

when I clicked on the email link to use it keeps coming up with error message about the rewards not working. 

can someone tell me how to claim this Tesco gift card .

thanks 

Stacey 

[caesarome]

@Stachia 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

[Tom-W19]

Thanks for escalating. We've sent an invite to @Stachia.

[Twopants68]

I've still not heard from anyone about mine either

[Mr+Flibbles+86]

We are still looking to help you @Stachia . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Stachia]

Yes I still need help with this voucher 

thanks 

stacey 

[caesarome]

@Stachia 

You were sent a chat invite but apparently you didn't respond so if Sky are to send this again to you will you be able to respond ?

[Alt]

Hi 

I have the same problem, I was given a £10.00 Tesco gift card from sky as a apology due to an issue with Sky Boost. 

when I click on the email link to use it keeps coming up with error message about the rewards not working. I have tried several times now but still get the same issue. 

Please can someone tell me how to claim this Tesco gift card? 

Thanks

Andrew

[caesarome]

@Alt 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Alt an invite to chat.