This discussion topic has been answered Discussion topic: Sky puck /ultimate tv package
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Message posted on 20 Aug 2025 03:43 PM
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Hi I recently took a contract for a sky ultimate tv package and received my pick for streaming .
my question is the package is £22 my first bill was £41:61 and sky are telling me that going forward the bill will be £30 I'm slightly puzzled do I pay an additional fee for the puck on top of the £22 I pay for the ultimate tv package? And why was my first bill £41:61 ? Is that including a set up fee for the puck ?
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Message posted on 20 Aug 2025 04:11 PM
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The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:
https://www.sky.com/help/articles/understanding-my-bills
So have you checked your future bills to see what they show:
https://www.sky.com/manage/bill/future
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 20 Aug 2025 04:11 PM
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The first two bills are always higher due to the date period they cover (longer than the usual 4 weeks) as you can read about here, halfway down the page here:
https://www.sky.com/help/articles/understanding-my-bills
So have you checked your future bills to see what they show:
https://www.sky.com/manage/bill/future
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Aug 2025 04:14 PM
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Re: Sky puck /ultimate tv package
Hi thank you for the info yes I've checked the next bill and it says £30
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