12 Mar 2023 05:09 PM
Hi, I'm a customer of sky I've been with them 24 years and now I'm a pensioner of 70 is there any help with any reduction of anything that Might help me
12 Mar 2023 05:15 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have Sky Broadband you can see if you're eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits so Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan. The social tariff will be an 18 month deal and will then revert to the normal price. If you are eligible you’ll need to call Sky to join.
12 Mar 2023 05:10 PM
Posted by a Superuser, not a Sky employee. Find out more@Hello+Golds You'll need to call Sky to discuss any discounts.
12 Mar 2023 05:15 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have Sky Broadband you can see if you're eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits so Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan. The social tariff will be an 18 month deal and will then revert to the normal price. If you are eligible you’ll need to call Sky to join.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion