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Discussion topic: Sky id email can’t change in my id account

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This message was authored by Frasta This message was authored by: Frasta

Sky id email can’t change in my id account

Unable to change my sky id email to myself and not my wife 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky id email can’t change in my id account

Posted by a Superuser, not a Sky employee. Find out more

@Frasta 

Do you mean you want to use a different login to access your account or that you are being logged into your wife's account ?

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Frasta
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This message was authored by Frasta This message was authored by: Frasta

Re: Sky id email can’t change in my id account

Use my primary email account 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky id email can’t change in my id account

Posted by a Superuser, not a Sky employee. Find out more

On what are you trying to do this on, is it the MySky app on a mobile device ?

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Frasta
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This message was authored by Frasta This message was authored by: Frasta

Re: Sky id email can’t change in my id account

Mobile 

Frasta
Topic Author
This message was authored by Frasta This message was authored by: Frasta

Re: Sky id email can’t change in my id account

Mobile device 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky id email can’t change in my id account

Posted by a Superuser, not a Sky employee. Find out more

So I think what you are trying to say is that the app is signed into your wife's account and you want to know how to log out of her account and into yours. If so select the icon at the top left of the screen then you should see the log out option at the bottom of the screen, select this then login with your details.

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