Sky have cancelled my disney+ subscription

[NINJIN]

Disney + worked ok on sunday, on Monday night when we tried to access it behaved as if we never had an account. I logged onto my account and checked my payment history: 

I have not cancelled or changed anything with my account , don't know what is going on! I then received an email from sky saying they had cancelled my disney + subscription:

We're writing to let you know that your payment for your Disney+ subscription is overdue and your services will be cancelled.

Never got any emails or messages saying that anything wasnt being paid! 

Dopes anyone know, understand what is happening?

[oldfella]

You need to contact Sky Directly @NINJIN