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Discussion topic: Sky has just taken a Netflix payment but I’ve cancelled my Skytv last month.

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This message was authored by: Carolrob1

Message posted on ‎24 Oct 2025 06:37 PM

Sky has just taken a Netflix payment but I’ve cancelled my Skytv last month.

How do I speak to someone on sky about this?? 

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This message was authored by: MightyQuinn

Message posted on ‎24 Oct 2025 07:21 PM

Re: Sky has just taken a Netflix payment but I’ve cancelled my Skytv last month.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Carolrob1   The same place that you cancelled last month.

Welcome to the Sky Community Forum

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Message posted on ‎24 Oct 2025 07:24 PM

Re: Sky has just taken a Netflix payment but I’ve cancelled my Skytv last month.

Posted by a Superuser, not a Sky employee. Find out more

@Carolrob1 

As you know you will have to contact Sky about this so under “Need more help” at the bottom of this page might be the number to use:


https://www.sky.com/help


Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

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